Have a question about a product, an order, or anything else?

I'm all ears, and they're remarkably good ears. Send us a note and we'll get back to you with a real answer, not a runaround.

Email: contact@thelicklab.com

WhatsApp: +65 96922953

We are not veterinarians, and we are absolutely not handing out internet stethoscopes. Nothing on this site is intended to diagnose, treat, or cure any condition.

What we do share is what we have studied, learned, and observed through our own experience in the world of dogs, treats, and better reward habits. Consider this site a smart educational guide, not a prescription pad. Every dog is wonderfully individual, with their own biology, habits, preferences, and flair for unpredictability, so our general guidance will not be right for every pup in every situation.

If something feels uncertain, unusual, or medically important, your veterinarian is the person to call. We will be right here when you are ready to return to the fine science of rewarding well.